We Flourish Daily

Open Daily 7AM-9PM

11 Brixton St., Metcon Building, Kapitolyo, Pasig City

Legal

We Flourish Daily Terms and Conditions of Use

These Terms and Conditions of Use govern your access to and use of the We Flourish Daily website — including online ordering, purchasing, delivery, pickup, and other services.

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Operated by THE WELLNESS HIVE INC. • 11 Brixton St., Kapitolyo, Pasig City 1603, Philippines

Welcome to the We Flourish Daily website.

These Terms and Conditions of Use (“Terms”) govern your access to and use of the We Flourish Daily website, including any online ordering, purchasing, delivery, pickup, promotional, membership, or other services made available through the website.

Please read these Terms carefully before using the website or placing an order.

By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree with these Terms, please do not use the website.

This website is operated by THE WELLNESS HIVE INC., with principal business address at 11 Brixton St., Kapitolyo, Pasig City 1603, Philippines, hereinafter referred to as “We Flourish Daily,” “Flourish,” “we,” “us,” or “our.”

Please also read our Privacy Policy, which explains how We Flourish Daily handles your personal information.

1. USE OF THE WEBSITE

The We Flourish Daily website is provided to allow customers to learn about our products and services and, where available, place orders for food, beverages, retail products, bundles, and other products offered by We Flourish Daily.

You agree to use the website only for lawful purposes and in accordance with these Terms. You must not:

  • Use the website for any unlawful, fraudulent, or unauthorized purpose;
  • Attempt to gain unauthorized access to any part of the website or its systems;
  • Interfere with the security, functionality, or operation of the website;
  • Introduce viruses, malware, or other harmful material;
  • Copy, reproduce, distribute, or commercially exploit website content without our written permission; or
  • Provide false, misleading, or fraudulent information when placing an order or using any website service.

We Flourish Daily reserves the right to refuse, suspend, or cancel access to the website or any transaction where there is reasonable cause to believe that these Terms have been violated or that fraudulent or unauthorized activity has occurred.

2. INTELLECTUAL PROPERTY

The We Flourish Daily name, brand identity, logos, trademarks, photographs, illustrations, recipes, product descriptions, graphics, videos, written materials, website design, and other content appearing on this website (“Content”) are owned by or licensed to THE WELLNESS HIVE INC., unless otherwise stated.

All Content is protected by applicable intellectual property laws.

You may access and use the Content for your personal, non-commercial purposes only.

You may not reproduce, modify, distribute, publish, transmit, sell, create derivative works from, or commercially exploit any Content without the prior written consent of THE WELLNESS HIVE INC.

Nothing contained on this website shall be interpreted as granting you any ownership or other rights in the We Flourish Daily trademarks, Content, or intellectual property.

3. PRODUCT INFORMATION AND AVAILABILITY

We Flourish Daily makes reasonable efforts to ensure that product descriptions, photographs, prices, nutritional information, and other information displayed on the website are accurate and current.

Product photographs are provided for presentation purposes and actual products may vary slightly in appearance, size, packaging, or presentation.

Product availability may change without prior notice. Certain products may be available only for a limited period, subject to stock availability, production capacity, seasonal availability, or other operational considerations.

We Flourish Daily reserves the right to:

  • Modify product offerings;
  • Change product prices;
  • Limit quantities;
  • Discontinue products; or
  • Substitute ingredients or products when reasonably necessary.

Where an ingredient substitution materially affects an order, We Flourish Daily will make reasonable efforts to communicate the change to the customer.

4. ONLINE ORDERS

When you place an order through the website, you agree to provide complete, accurate, and current information necessary to process your order.

An order is considered accepted only upon confirmation by We Flourish Daily through the website, email, SMS, or other designated communication channel.

The receipt of an order request does not automatically guarantee acceptance or fulfillment.

We Flourish Daily may decline or cancel an order when:

  • A product is unavailable;
  • There is an error in the listed price or product information;
  • The customer’s delivery information is incomplete or inaccurate;
  • Payment cannot be successfully processed;
  • There is suspected fraudulent or unauthorized activity; or
  • Circumstances beyond We Flourish Daily’s reasonable control prevent fulfillment.

If We Flourish Daily cancels an order after payment has been received, any applicable refund will be processed in accordance with our applicable refund and payment procedures.

5. PRICES AND PAYMENT

All prices displayed on the website are in Philippine Pesos (PHP), unless otherwise stated.

Applicable taxes, delivery charges, service fees, or other charges will be indicated during the ordering process where applicable.

We Flourish Daily may change prices at any time. Price changes will not affect orders that have already been confirmed, except where correction is required due to an obvious pricing or system error.

Customers are responsible for providing accurate payment information and ensuring that sufficient funds or credit are available for the transaction.

Payment processing may be handled through third-party payment providers. We Flourish Daily does not directly control the systems, policies, or security practices of independent payment providers.

6. DELIVERY AND PICKUP

For orders requiring delivery, customers are responsible for providing accurate delivery information, including the recipient’s name, address, and contact number.

Delivery times provided by We Flourish Daily are estimates and may be affected by traffic, weather, order volume, delivery partner availability, or other circumstances beyond our reasonable control.

Customers may be contacted by We Flourish Daily or its authorized delivery partner regarding delivery instructions or order concerns.

If the customer provides an incorrect or incomplete delivery address, is unavailable to receive the order, or otherwise causes a failed delivery, additional delivery charges or other applicable arrangements may apply.

For pickup orders, customers should collect their orders within the designated pickup period communicated by We Flourish Daily.

Because We Flourish Daily products may include freshly prepared food and other perishable products, customers are responsible for properly receiving, storing, and handling products after delivery or pickup.

7. CANCELLATIONS, REFUNDS, AND ORDER CONCERNS

Because many We Flourish Daily products are freshly prepared or perishable, cancellation and refund eligibility may depend on the status of the order and the nature of the product.

Requests for cancellation should be made as soon as possible through We Flourish Daily’s designated customer service channel. Once preparation or production has begun, cancellation may no longer be possible.

If an order is incorrect, incomplete, damaged, or otherwise does not conform to the confirmed order, customers should contact We Flourish Daily as soon as reasonably possible and provide the relevant order details and, where applicable, photographs of the product received.

We Flourish Daily will review the concern and determine the appropriate resolution, which may include replacement, credit, refund, or another appropriate remedy, subject to applicable law and the circumstances of the transaction.

Nothing in these Terms is intended to remove or limit any rights or remedies that customers may have under applicable Philippine consumer protection laws.

8. FOOD ALLERGENS AND DIETARY INFORMATION

We Flourish Daily is committed to providing clear and responsible information about its food products.

Our kitchen and food preparation areas may handle ingredients that contain or may contain common allergens, including but not limited to:

  • Milk and dairy;
  • Eggs;
  • Wheat and gluten;
  • Soy;
  • Tree nuts;
  • Peanuts;
  • Fish;
  • Shellfish; and
  • Other ingredients that may cause allergic reactions.

Although We Flourish Daily takes reasonable precautions in food preparation, we cannot guarantee that any product is completely free from allergens or that cross-contact will never occur.

Customers with food allergies, intolerances, medical conditions, or specific dietary requirements should contact We Flourish Daily before ordering and should not rely solely on information displayed on the website.

Customers are responsible for informing We Flourish Daily of relevant dietary restrictions or allergies before placing an order.

Nutritional information, calorie estimates, ingredient information, and other wellness-related information provided on the website are intended for general informational purposes and may vary depending on ingredients, preparation methods, portion sizes, and product variations.

9. WELLNESS INFORMATION DISCLAIMER

We Flourish Daily promotes food and lifestyle choices that support a wellness-oriented approach to eating.

However, information provided through the We Flourish Daily website, including nutritional information, wellness content, recipes, ingredient information, or general educational material, is provided for informational purposes only.

Such information is not intended to constitute medical advice, diagnosis, treatment, or a substitute for consultation with a qualified healthcare professional.

Individual nutritional needs and responses to food may vary. Customers with medical conditions, allergies, food intolerances, or special dietary requirements should consult an appropriately qualified healthcare professional when necessary.

We Flourish Daily does not guarantee any particular health, medical, weight-management, or wellness outcome from consuming any We Flourish Daily product.

10. USER SUBMISSIONS AND FEEDBACK

If you voluntarily submit reviews, comments, photographs, testimonials, suggestions, feedback, or other material to We Flourish Daily through the website or other official We Flourish Daily channels (“Submissions”), you represent that you have the right to provide such material and that it does not infringe the rights of any third party.

By submitting content, you grant We Flourish Daily permission to use, reproduce, publish, display, or share the Submission for legitimate business, customer service, marketing, or promotional purposes, subject to applicable law and our Privacy Policy.

We Flourish Daily will not knowingly use personal information beyond the purposes permitted by applicable privacy laws and our Privacy Policy.

You remain responsible for the content of any Submission you provide.

11. COOKIES AND WEBSITE TECHNOLOGIES

The We Flourish Daily website may use cookies and similar technologies to support website functionality, improve user experience, understand website usage, and, where applicable, support marketing and advertising activities.

Cookies may collect information such as browser type, device information, website activity, preferences, and other technical information.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or availability of some website features.

Where required, We Flourish Daily will provide appropriate notices or obtain applicable consent in accordance with relevant laws and regulations.

12. PRIVACY AND PERSONAL INFORMATION

We Flourish Daily respects the privacy of its customers and is committed to protecting personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and other applicable Philippine laws and regulations.

Information collected through the website may include information necessary to process orders and provide services, such as name, contact information, delivery address, payment-related information, order details, and other information voluntarily provided by the customer.

Personal information may be processed for legitimate purposes including:

  • Processing and fulfilling orders;
  • Processing payments;
  • Arranging deliveries or pickups;
  • Responding to customer inquiries;
  • Providing customer support;
  • Improving products and services;
  • Maintaining website security;
  • Managing customer accounts, where applicable;
  • Sending marketing communications where legally permitted and/or with appropriate consent; and
  • Complying with applicable legal and regulatory obligations.

We Flourish Daily may engage authorized service providers, such as payment processors, technology providers, delivery partners, and other service providers, where necessary to provide its products and services.

Personal information will be handled in accordance with applicable data privacy principles and the We Flourish Daily Privacy Policy.

Customers have rights under applicable data privacy laws, including rights relating to being informed, accessing and correcting personal information, objecting to certain processing, and other rights provided by law.

For additional information regarding how We Flourish Daily collects, uses, stores, and protects personal information, please refer to the We Flourish Daily Privacy Policy.

14. WEBSITE SECURITY

We Flourish Daily takes reasonable measures to maintain the security and functionality of its website.

However, no website, electronic transmission, or online system can be guaranteed to be completely secure.

Customers acknowledge that transmission of information over the Internet carries inherent risks.

Customers should take reasonable precautions to protect their account information, passwords, payment information, and devices.

We Flourish Daily will not be responsible for security incidents caused by circumstances beyond its reasonable control, except to the extent otherwise required by applicable law.

15. WEBSITE AVAILABILITY AND DISCLAIMER

The website and its Content are provided on an “as is” and “as available” basis, subject to applicable law.

We Flourish Daily makes reasonable efforts to maintain accurate and current information but does not guarantee that the website will always be available, uninterrupted, error-free, or completely free from inaccuracies.

The website may occasionally be unavailable due to maintenance, system updates, technical issues, internet connectivity problems, or circumstances beyond We Flourish Daily’s reasonable control.

We Flourish Daily reserves the right to modify, suspend, or discontinue any portion of the website or its services at any time.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable Philippine law.

16. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, We Flourish Daily shall not be liable for losses or damages arising from circumstances beyond its reasonable control, including technical failures, telecommunications failures, third-party service interruptions, delivery delays caused by external circumstances, unauthorized access, or temporary website unavailability.

Nothing in these Terms shall be interpreted as excluding or limiting any liability, consumer right, warranty, or remedy that cannot legally be excluded or limited under Philippine law.

17. INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or reasonable expenses arising from your unlawful use of the website, violation of these Terms, fraudulent activity, or infringement of the rights of We Flourish Daily or any third party.

This provision does not limit any rights or remedies available to you under applicable law.

18. CHANGES TO THESE TERMS

We Flourish Daily may update or modify these Terms from time to time to reflect changes in our services, website, business practices, or applicable laws and regulations.

Updated Terms will be posted on this website with the applicable effective date.

Your continued use of the website after updated Terms have been posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

19. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of the Philippines.

Any dispute arising from or relating to these Terms or the use of the We Flourish Daily website shall be handled in accordance with applicable Philippine laws and regulations.

Nothing in these Terms prevents a consumer from exercising rights or pursuing remedies available under applicable Philippine consumer protection or other applicable laws.

20. CONTACT INFORMATION

For questions, concerns, order inquiries, or other matters relating to these Terms or the We Flourish Daily website, customers may contact:

  • Store: Flourish, 11 Brixton St., Metcon Building, Kapitolyo, Pasig City, Philippines

By accessing or using the We Flourish Daily website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions of Use.

Privacy Policy

Learn what personal information we collect when you create an account, place an order, or share health details, and how we use and protect it.

Read the Privacy Policy
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