Effective Date: September 30, 2026
We Flourish Daily (“Flourish,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit or use our website, services, and online platforms.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information in accordance with applicable Philippine privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and applicable rules and regulations of the National Privacy Commission (NPC).
1. WHO WE ARE
The website and services are operated by:
THE WELLNESS HIVE INC.
11 Brixton St., Kapitolyo, Pasig City 1603, Philippines
For privacy-related concerns, requests, or questions, you may contact us through the official contact details provided on our website (see Contact Us).
2. INFORMATION WE COLLECT
Depending on how you interact with Flourish, we may collect the following information:
A. Information You Provide Directly
This may include:
- Full name
- Email address
- Mobile or telephone number
- Delivery or billing address
- Information submitted through contact or inquiry forms
- Information provided when placing an order or requesting a service
- Feedback, comments, or other communications you voluntarily provide
B. Transaction Information
When you make a purchase or transaction through our website or related services, we may process information necessary to complete the transaction, such as:
- Order details
- Items purchased
- Transaction amount
- Delivery information
- Payment status
Where payments are processed through third-party payment providers, payment information may be handled directly by those providers in accordance with their own privacy policies and security practices.
C. Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, such as:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of visits
- Referring website or page
- General website usage information
This information may be collected through cookies, analytics tools, or similar technologies.
3. HOW WE USE YOUR INFORMATION
We may use personal information for legitimate and necessary business purposes, including to:
- Process and fulfill orders
- Provide products and services
- Respond to inquiries and customer requests
- Communicate with customers regarding orders or services
- Improve our website, products, services, and customer experience
- Manage customer accounts and transactions
- Process payments through authorized payment providers
- Conduct analytics and understand website usage
- Send marketing communications where permitted and where appropriate consent has been obtained
- Maintain website security and prevent fraud or unauthorized activity
- Comply with legal, regulatory, accounting, and reporting requirements
- Protect our rights, property, customers, employees, and business operations
We will only process personal information when there is a lawful basis for doing so under applicable privacy laws.
6. THIRD-PARTY WEBSITES AND SERVICES
Our website may contain links to websites, applications, social media platforms, payment providers, delivery services, or other third-party services.
We are not responsible for the privacy practices, content, or security of third-party websites or services.
We encourage you to review the privacy policies of any third-party service before providing them with personal information.
7. DATA RETENTION
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, comply with legal and regulatory obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.
When personal information is no longer required, we will take reasonable steps to securely delete, destroy, anonymize, or otherwise dispose of it in accordance with applicable laws and our internal retention practices.
8. DATA SECURITY
We take reasonable organizational, physical, and technical measures to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
However, no electronic transmission or storage system can be guaranteed to be completely secure. While we take reasonable measures to protect personal information, we cannot guarantee absolute security.
9. YOUR PRIVACY RIGHTS
Subject to applicable law and certain limitations, you may have the right to:
- Be informed about the processing of your personal information
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion or blocking of personal information where legally permitted
- Object to certain forms of processing
- Withdraw consent where processing is based on consent
- Request data portability where applicable
- Lodge a complaint regarding the processing of your personal information
Requests may be submitted through our official contact channels.
We may need to verify your identity before processing certain requests to help protect your personal information.
10. MARKETING COMMUNICATIONS
Where permitted by law, we may send information about Flourish, our products, services, promotions, events, or other updates.
You may opt out of non-essential marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us directly.
Opting out of marketing communications will not affect transactional or service-related communications that are necessary to fulfill an order or provide a requested service.
11. CHILDREN’S PRIVACY
Our website and services are not specifically directed toward children.
We do not knowingly collect personal information from children in circumstances where such collection would be prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us.
12. DATA BREACHES AND INCIDENTS
In the event of a personal data breach or security incident involving personal information, we will assess and respond to the incident in accordance with applicable Philippine privacy laws and regulations.
Where notification is legally required, we will make the appropriate notifications to affected individuals and/or the National Privacy Commission within the applicable period.
13. CROSS-BORDER DATA TRANSFERS
Some of our service providers or technology partners may process information outside the Philippines.
Where personal information is transferred or processed outside the Philippines, we will take reasonable steps to ensure that appropriate safeguards are in place and that the processing remains consistent with applicable privacy requirements.
14. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or applicable laws and regulations.
When we make changes, we will update the Effective Date shown at the beginning of this Privacy Policy.
We encourage you to review this page periodically for the latest version.
15. CONTACT US
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the processing of your personal information, please contact:
- Store: Flourish, 11 Brixton St., Metcon Building, Kapitolyo, Pasig City, Philippines
Privacy / Data Protection Contact: please use the official contact information published above.
16. ACKNOWLEDGMENT
By using the We Flourish Daily website and services, you acknowledge that you have read and understood this Privacy Policy and understand how your personal information may be processed as described above.
We Flourish Daily
Feel Good Food. Made to Flourish.
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Read the rules for using the We Flourish Daily website and what to expect when you place an order.
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